If your purchase is in its original condition, we will buy it back for the original purchase price - for any reason or at any time.
If your purchase has been used or damaged, you may select one of the following options:
- 1. As the original owner, we will repair your purchase, as best we can, at no charge to you.
- 2. As the original owner, you may return your bag for any reason or at any time for a Virgil James merchandise credit equal to 33% of the original purchase price.
- 3. If you are not the original owner, and you no longer wish to keep your bag for any reason, you may return the bag for a Virgil James merchandise credit equal to 20% of the original purchase price.
All purchases are shipped prepaid to your mailing address by expedited delivery (UPS or FedEx 2nd Day) in the United States, or by expedited international carriers (DHL, FEDEX, etc.) to the rest of the world.
Return shipping labels are included in the event you want to immediately return your purchase. Unless special arrangements are made, customers are responsible for all non-US customs and/or duty charges.
Unless special arrangements are made, orders of more than one item are shipped together.
We respect your privacy. All personal information provided during registration or the purchase process is used solely to manage your experience as a customer. This information is never saved without your specific approval. We never share or sell information that has been saved with your approval.
Financial information is used only to process order transactions, and is not saved by Virgil James.
If you register with Virgil James, it's easy to modify your saved information or remove it entirely by clicking on the Account icon at the top of any page.
If you login, we use temporary session cookies to manage your online experience. Please access your device's Security Settings to manage these cookies.
1. Authorized Users
Age Requirement and Authority. In order to use this Site, you must be at least the age of majority in the jurisdiction in which you reside. By checking the acceptance box to the terms of this Agreement, you represent that you have read and understood the terms and conditions of this Agreement. If you don not agree, or cannot comply, with any of the terms and conditions of this Agreement, please do not check the acceptance box and do not attempt to access this Site.
2. License to Use This Site
2.1 Grant of License. We grant to you a limited, non-exclusive, non-transferable, personal, non-commercial license to access and use this Site. We reserve all right, title and interest not expressly granted under this license to the fullest extent possible under applicable laws. ANY USE OF THIS SITE NOT SPECIFICALLY PERMITTED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED.
2.2 Restrictions. You agree that you will not: (a) use this Site to reproduce copyrighted material; (b) copy, store, edit, change, prepare any derivative work of or alter in any way any of the content provided on this Site; or (c) use this Site in any way that violates the terms of this Agreement.
3. Site Information and Products
3.1 Information. We try to ensure that the information posted on this Site is correct and up-to-date. We reserve the right to change or make corrections to any of the information provided on this Site at any time and without any prior warning. We cannot, and do not, guarantee the correctness, precision, thoroughness or completeness of any of the information available on this Site, nor will we be liable for any inaccuracy or omission concerning any of the information provided on this Site.
3.2 Products. Virgil James products are sold exclusively on the Virgil James website (https://www.virgiljames.com), or through authorized Virgil James Ambassadors. Prices stated on this site are in US Dollars. Any purchase from other sources or websites is made entirely at the risk of the purchaser, particularly with regard to the authenticity of such items.
4. Prohibited Acts
By using this Site, you represent, warrant and covenant that you will not; (a) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (b) engage in spamming, flooding, harvesting of e-mail addresses or other personal information, spidering, "screen scraping," "database scraping," or any other activity with the purpose of obtaining a list of users or other information, or send chain letters or pyramid schemes via this Site; (c) attempt to gain unauthorized access to other computer systems through this Site; (d) transmit any viruses or any other disabling mechanisms; (e) use this Site for any illegal purpose, in violation of any applicable laws or regulations; (f) engage in any Internet activities that would violate the privacy rights of others; or (g) attempt to penetrate security measures of this Site or obtain or bypass others' passwords. You agree that you will not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party's use and enjoyment of this Site.
As between you and us, you acknowledge that we own or have a license to all title and copyrights in and to the content provided on this Site. All title and intellectual property rights in and to the licensed content provided on this Site is the property of the respective content owners and may be protected by the applicable copyright or other intellectual property laws and treaties and subject to use restrictions under such laws or treaties.
6. Trademarks and Third-Party Trademarks
Virgil James® is a registered trademark of Virgil James Inc. ("Virgil James"), as well as all the other related trademarks and certain other Virgil James trademarks, service marks, graphics, and logos (collectively, the "Virgil James Trademarks") used in connection with the sale and distribution of Virgil James products. This Site may contain third-party trademarks, service marks, graphics, and logos. You are not granted any right or license with respect to the Virgil James Trademarks or the trademarks of any third party.
If you submit to us or post a comment, testimonial, review, suggestion or any work of authorship (collectively a "Submission") to us, including, without limitation, Submissions about our products or services, such Submission will not be confidential or secret, and may be used by us in any manner. By submitting or sending a Submission to us, you: (a) represent and warrant that the Submission is original to you, that no other party has any rights thereto, and that any "moral rights" in such Submission have been waived, and (b) you grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sublicensable right and license to use, reproduce, publish, distribute, display, translate, summarize, modify and adapt such Submission (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, in our sole discretion, with or without your name.
This Agreement will remain effective until terminated by us.
10.1 THIS SITE (INCLUDING ALL ITS CONTENT) IS PROVIDED TO YOU "AS IS". Any use of this site is at your own risk. We make no representation or guarantee and provide no warranties or conditions that this site will be free from loss, destruction, damage, corruption, attack, viruses, interference, hacking, or other security intrusion, and we disclaim any liability relating thereto.
10.2 We make no guarantees, representations, or warranties, and provide no conditions, that use or result of the use of this site (including all of its content) is or will be accurate, reliable, current, uninterrupted or without errors. Without prior notice, we may modify, suspend or discontinue any aspect or feature of this site or your use of this site. If we elect to modify, suspend or discontinue this site, we will not be liable to you or any third party.
10.3 You acknowledge that your submission of any information to us is at your own risk. We do not assume any liability to you with regard to any loss or liability relating to such information in any way.
10.4 Some of the content available through this site may include materials that belong to third parties. You acknowledge that we assume no responsibility for such content.
11. Limitation of Liability
11.1 To the extent permitted by the applicable law or jurisdiction, in no event will we be liable to you for indirect, general, special, incidental, consequential, exemplary or other damages (including, without limitation damages for loss of profits, business interruption, corruption of files, loss of business information or any other pecuniary loss) even if we have been advised of the possibility of such damages. No oral or written information or advice given by us or others will create a warranty and neither you nor any third party may rely on any such information or advice. This exclusion of liability shall apply notwithstanding the breach of a fundamental term or condition of this agreement.
11.2 Our entire liability and your exclusive remedy under this agreement will be limited to one dollar (US $1.00).
You will indemnify and hold us, our directors, officers, employees, affiliates, agents, contractors and licensors harmless with respect to any suits or claims arising out (a) your breach of this agreement, including but not limited to, any infringement by you of the copyrights or intellectual property rights of any third party; or (b) your use or misuse of the site.
13.1 You will be responsible for providing the dial-up, DSL cable modem or other form of Internet access and any other hardware and software necessary to access and use this Site.
13.2 This Site may present links to third-party Web sites not owned or operated by us. We are not responsible for the availability of these third-party sites or their contents. You agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any content of any such third-party site. These links are provided for your convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material or content of any third party contained in, referred to, included on, or linked from or to this Site. Your use of such third party websites is subject to the terms and conditions of use and the privacy policies of such website.
13.3 This Site is owned by us and is protected by any applicable copyright laws and international treaty provisions. You will not sublicense, assign, or transfer the license granted to you under this Agreement. Any attempt to sublicense, assign, or transfer any of the rights, duties, or obligations in violation of the provisions of this Agreement is void.
13.4 If you know of, or suspect, copyright infringement, please use the "Contact" link at the bottom of any page to inform us of your knowledge or suspicions.
13.5 This Agreement will be governed by the laws of the State of California. The exclusive jurisdiction for any claim, action or dispute with us or relating in any way to your use of this Site will be in the state and federal courts of the State of California and the venue tor the adjudication or disposition of any such claim, action or dispute will be in the City of Los Angeles, California. All parties to this Agreement waive their respective rights to a trial by jury.
13.6 We may send notices to you with respect to your use of this Site by sending an email message to the email address listed in your Account Information, by sending a letter via mail to the contact address listed in your Account Information, or by a posting a note on this Site when you access your account. You agree that we may provide notice to you through such means. Unless otherwise stated in the notices, the notices will become effective immediately.
13.7 No failure by us or you to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers by us will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy.
13.8 The section headings are for convenience only and will not be used to interpret this Agreement.
13.9 Any provision of this Agreement which by its nature is intended to survive the termination of this Agreement will survive such termination.
13.10 General Contact Information. For questions regarding our products or this Site please go to the "Can we help you" section in the top right corner of the louisvuitton.com website and complete the contact form and send.
You acknowledge that you have read this agreement, understand it and will be bound by this terms and conditions. You further acknowledge that this agreement represents the complete and exclusive statement of the agreement between you and virgil james and that it supersedes any proposal or prior agreement oral or written and any other communication between us relating to the subject matter of this agreement.