Terms of Service
Guarantee
If your purchase is in its original condition, we will buy it back for the original purchase price - for any reason or at any time.
If your purchase has been used or damaged, you may select one of the following options:
- As the original owner, we will repair your purchase, as best we can, at no charge to you.
- As the original owner, you may return your product purchase for any reason, at any time, for a Virgil James merchandise credit equal to 35% of the original purchase price.
- If you are not the original owner, and you no longer wish to keep your Virgil James product for any reason, you may return the product for a Virgil James merchandise credit equal to 20% of the original purchase price.
If you’d like to return your purchase for buyback, repair, or merchandise credit, please request a Return Shipping Label.