Terms of Service

Guarantee

If your purchase is in its original condition, we will buy it back for the original purchase price - for any reason or at any time.

If your purchase has been used or damaged, you may select one of the following options:

  1. As the original owner, we will repair your purchase, as best we can, at no charge to you.
  2. As the original owner, you may return your product purchase for any reason, at any time, for a Virgil James merchandise credit equal to 35% of the original purchase price.
  3. If you are not the original owner, and you no longer wish to keep your Virgil James product for any reason, you may return the product for a Virgil James merchandise credit equal to 20% of the original purchase price.

If you’d like to return your purchase for buyback, repair, or merchandise credit, please request a Return Shipping Label.